Support

We're here to help you on your journey

Need help? Contact us:

support@catbayun.com

We typically respond within 24–48 hours

Frequently asked questions

What is Bayun?

Bayun takes you on a journey of self-discovery through interactive stories, shadow work, and journaling. Your space for self-reflection, personal growth, and healing. Learn more on our About page.

Do I need to create an account?

No, you can experience Bayun without creating an account.

How do I create an account?

Tap "Sign In" and enter your email. You will receive a magic link by email; tap it to access the app.

I can't log into my account

Please reach out at support@catbayun.com and we will help you as soon as possible.

How do daily stories work?

Each day, you receive a new interactive story exploring a different aspect of human psychology. Complete stories to unlock insights and build your personal archive of self-discovery.

Is Bayun free?

The first two stories and dialogues are free. After that, a subscription unlocks all content. You can choose monthly or annual billing and cancel anytime.

How do I unlock the full experience?

After completing the free content, you will be prompted to subscribe through the App Store. Choose monthly or annual, and manage your subscription anytime in your Apple ID settings.

The app isn't loading properly

Try these steps: close and restart the app, check your internet connection, update to the latest version, and restart your device. If issues persist, contact support@catbayun.com.

How do I delete my account?

In the app, open your user settings to delete your account. For assistance, email support@catbayun.com.

Is there a Bayun app?

Yes. Download our iOS app from the App Store to experience the full journey of self-discovery.

Is Bayun a mental health tool?

No. Bayun is for entertainment and self-reflection only. It is not a substitute for professional mental health care. If you are experiencing distress, please seek help from a qualified professional.

Feature requests & feedback

We value your input. Share your ideas or feedback by emailing support@catbayun.com.

Report an issue

Experiencing a bug? Please email us with:

  • A description of the issue
  • Steps to reproduce the problem
  • Your device model and iOS version
  • Screenshots if applicable

Send to: support@catbayun.com.

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